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Customer Support -- Support before, during and after the sale.  You can count on us!
Create Quick TicketYou may Click on the graphic to the left or click here to create a quick support ticket this will allow you to ask a question, leave instructions.Receive Product Updates, Special Offers, Tips
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or Click on the HELP DESK Graphic below and connect to our complete online Help and Support System.

Customer Support Help Desk System		 Click on the HELP DESK Graphic to the left and connect to our complete online Help and Support System. Here you can create an account that gives you access to our online Help Desk with full support ticket tracking.
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Customer Support Help Desk System
- Our NEW Online Support and Help Desk allows us to handle your requests more reliably, efficiently and quicker than standard email and allows for full tracking until your request is finalized. It will even allow you to update or change your request if necessary. Please be as specific as you can with your requests so that we may handle your requests in an expedient manner. Also be sure to check our Help Desk FAQ ( Frequently asked Question Section ). You may find that your question has already been answered.
Please Note: Please help us answer and organize your questions by using our Help Desk System. You can still use standard email but it may delay our response since all Help Desk questions are handled first. Thank You..
Order Change UpdateChange or Update your Order. Allows you to change or update any part of your order. Your name, billing address, shipping address, tell us about errors, or even add or remove items from your order.
Warranty FormObtain Warranty Service We handle all your warranty problems here. We do not force you to go elsewhere for warranty service.
Return Merchandise FormUse for Merchandise Return We want you to be 100% satisfied and to make your shopping experience totally hassle FREE.
You may also call us during our regular business hours below.
A live person will be available to answer your questions or to take your calls during our business hours.
Thomas Distributing Order Line Toll Free Order:   800-821-2769  or
                         888-4CBRADIO ( 888-422-72346 )

Monday thru Friday : 8:00 AM - 4:00 PM CST 		For General Information: 217-466-4210 or 466-4211 

Monday through Friday :    8:00 AM- 4:00 PM, CST     
24 Hour Fax :                    217-466-4212 

More HELP links below 



How To Order  - Have questions or need help on how to order?  Go to this page for more detailed information.
Shopping Cart Help  - Have questions or need help on how to use our Shopping Cart System?  Go to this page for more detailed information.
CVV2 Code - What is this and what is it for !
Shipping Information - Have a question about How, Where or When we ship your order, or estimated shipping times...
International Orders - International Countries we currently ship to. ...
Browse our Product & Company FAQ - - Check out our Faq Page ( Frequently asked questions page.) Your question may have already been answered.
NiMH Battery and Charger Knowledge Base FAQ's - - Check out this site for extensive help & information about NiMH Batteries and Chargers
Ordrform.PDF  24K - Need an extra mail in Order Form. In PDF Format *Requires Adobe Acrobat Reader
Privacy Policy - Our Privacy Policy and Guarantee to YOU
Contact US - General Contact Information (Link also available at the bottom of each page.)

If You Need Help After Placing your Order or Need available Tracking Information

UPS Package Tracking - By Reference Number or By UPS Tracking Number once your Order has shipped.
FedEx Package Tracking - By Reference Number or By FedEx  Tracking Number once your Order has shipped.  
If You Need Help for Returns, or Warranty please use the link below
Return Merchandise Form - Follow this link and Please use this form if you need to return a defective item , obtain warranty service,  exchange an item, or return an item or merchandise for what ever reason. Full instructions are included and the address to send your merchandise.
PRODUCT INSTRUCTION FILES in Adobe PDF Format
Requires Adobe Acrobat Reader Or Browsers with Adobe reader Plug-Ins
MAHA MH-C204F Battery Charger Operating Instructions 110KB 
MAHA MH-C204F Battery Charger FAQ Sheet 15.5KB 
MAHA MH-C2000 Battery Charger Operating Instructions 215KB
   
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